Privacy policy.
How Calmora handles information you choose to share when making an enquiry.
Draft template — review and update before publication.
1. Who we are
Calmora coordinates enquiries for home-visit wellness services in Bengaluru. For privacy-related questions, contact us at care@calmora.care. Replace this placeholder contact with a monitored business email before publishing.
2. Information you may share
When you contact us, you may choose to share your name, phone number, neighbourhood or PIN code, preferred service, appointment preferences and information needed to coordinate your booking. Please do not send sensitive medical or identity information unless it is necessary and we have explained why it is needed.
3. How we use information
We use enquiry information to respond to you, check service availability, arrange and manage appointments, communicate changes, address service issues and meet applicable legal obligations.
4. WhatsApp and third-party services
Our website links to WhatsApp. When you open WhatsApp and send a message, that interaction is subject to WhatsApp’s own terms and privacy policy. The website itself does not submit your pre-filled message automatically; you choose whether to send it. Hosting providers may process limited technical information such as server logs.
5. Sharing and retention
We do not intend to sell personal information. We may share the minimum information necessary with people involved in arranging and delivering a confirmed appointment, or where required by law. Information should be retained only as long as reasonably needed for the purposes described or to meet legal requirements. Define your actual retention periods and access controls before launch.
6. Security
We will take reasonable steps appropriate to the business to protect information, but no website or communication method can be guaranteed completely secure. Avoid publishing private customer details or sharing booking information more widely than necessary.
7. Your choices and requests
You may contact us to request access to, correction of, or deletion of information you have shared, subject to applicable law and legitimate record-keeping requirements. We will verify the request where appropriate before acting on it.
8. Children
This service is intended for adults. Do not use this website to submit information about a child or to request an appointment for a minor.
9. Changes
We may update this policy as our processes change. The current version should be published on this page with its effective date.
10. Contact
Privacy questions: care@calmora.care.